IT & Telecom Solutions

IT & Telecom Solutions Simplify Your Technology. Improve Reliability. Reduce Costs. High Speed Energy Group helps businesses evaluate, design and manage technology and telecommunications solutions across single-site, multi-location and global environments. We work with organizations that need their networks to be more reliable, easier to manage and positioned for future growth. Rather than being tied to one carrier, provider or technology, HSEG gives clients access to a broad portfolio of leading connectivity, telecom, cloud, cybersecurity and managed-services providers. Our role is to help you:

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Whether you operate two locations or hundreds of locations across the country or around the world, HSEG can serve as an extension of your internal IT team. Network & Connectivity Reliable Connectivity Is the Foundation of Your Business Every modern organization depends on reliable connectivity. HSEG helps businesses design, source and manage internet and network connectivity solutions based on performance, redundancy, availability and cost. Our connectivity solutions include:

Dedicated Internet Access
Fiber Internet
Broadband
Ethernet
DIA
MPLS
Private Networks
Point-to-Point Connectivity
Wireless Internet
Fixed Wireless
4G & 5G Connectivity
Satellite Connectivity
Broadband Aggregation
Global Internet Connectivity
Multi-location Internet
Primary and Backup Circuits

We compare available carriers at each location and help determine the appropriate technology based on the requirements of the business. Multi-Location Network Solutions One Strategy Across Every Location Managing connectivity across multiple locations can become complicated quickly. Different markets may have different carriers, contract dates, technologies, pricing and service levels. HSEG helps companies centralize the process. We can assist with:

Multi-location network design
Site-by-site carrier sourcing
National broadband deployments
Global connectivity
Carrier consolidation
Vendor consolidation
Circuit inventory management
Contract management
Service upgrades
New location installations
Store openings
Office relocations
Network migrations
Backup connectivity
Network redundancy

Our goal is to give your IT team one resource for connectivity across the entire organization. SD-WAN Smarter, More Flexible Network Management SD-WAN allows organizations to simplify how multiple locations connect while improving application performance, resiliency and network visibility. HSEG can help evaluate and deploy SD-WAN solutions that combine multiple connectivity options into a more intelligent network architecture. Benefits may include:

Improved application performance
Centralized network management
Faster deployment of new locations
Automatic failover
Multiple-carrier flexibility
Improved network visibility
Reduced dependence on traditional MPLS
Improved resiliency
Cloud application optimization
Security integration
Simplified branch networking

SD-WAN can be particularly valuable for:

Retail chains
Healthcare organizations
Financial services
Restaurants
Warehouses
Manufacturing
Professional services
Multi-office organizations

Network Redundancy & Business Continuity Keep Your Locations Connected A primary circuit alone may not be enough for mission-critical locations. HSEG helps businesses develop redundancy strategies using multiple providers and technologies. Solutions may include:

Secondary broadband
Secondary fiber
Fixed wireless
4G backup
5G backup
Dual-carrier connectivity
Diverse network paths
Automatic failover
SD-WAN failover
Business continuity planning

The goal is simple: If one connection fails, your business keeps operating. Voice & VoIP Modern Business Communications HSEG helps organizations evaluate and transition from traditional telephone systems to modern cloud-based voice and communications platforms. Solutions include:

VoIP
Hosted Voice
Cloud PBX
SIP Trunking
Microsoft Teams Voice
Direct Routing
Business Phone Systems
Call Routing
Auto Attendants
Call Recording
Unified Messaging
Mobile Integration
Number Porting
E911
International Voice

We can help evaluate multiple providers based on functionality, pricing, reliability, integrations and support requirements. Unified Communications & Collaboration Connect Employees Wherever They Work Modern businesses need employees to communicate and collaborate from the office, home or on the road. Unified Communications as a Service — UCaaS — brings multiple communication tools into a single platform. Solutions may include:

Voice
Video Conferencing
Messaging
Team Collaboration
Presence
Mobile Applications
Desktop Applications
File Sharing
Microsoft Teams Integration
CRM Integration
Contact Integration

HSEG helps organizations compare UCaaS platforms and determine which solution best fits their users and workflows. Contact Center & Customer Experience Improve How Customers Connect With Your Business Modern contact centers extend far beyond traditional phone queues. HSEG can help organizations evaluate cloud-based Contact Center as a Service — CCaaS — solutions designed to improve customer interactions and agent productivity. Capabilities may include:

Inbound Calling
Outbound Calling
Intelligent Call Routing
Interactive Voice Response
Call Recording
Workforce Management
Quality Management
CRM Integration
Live Chat
SMS
Email
Social Messaging
Chatbots
AI-assisted Customer Service
Call Analytics
Sentiment Analysis
Outbound Dialers

Whether you have a small customer-service team or a large enterprise contact center, we can help evaluate multiple platforms. Cloud Computing Build a More Flexible IT Environment Cloud solutions can improve flexibility, scalability, accessibility and business continuity. HSEG provides access to cloud providers and technology partners that can help organizations evaluate both partial and full cloud strategies. Cloud solutions may include:

Public Cloud
Private Cloud
Hybrid Cloud
Infrastructure as a Service
Desktop as a Service
Virtual Servers
Cloud Hosting
Application Hosting
Cloud Migration
Cloud Storage
Backup
Disaster Recovery
Microsoft Azure
AWS Solutions
Cloud Optimization

Our goal is to help identify the cloud solution that best fits your organization's technical, operational and financial requirements. Managed IT Services Extend Your Internal IT Team Not every organization has the staff or resources to manage every aspect of its technology environment internally. Managed Services allow companies to supplement their IT teams with specialized technical resources. HSEG can connect clients with managed-service providers offering:

Help Desk
Remote Monitoring
Network Management
Server Management
Desktop Support
Patch Management
IT Infrastructure Support
Microsoft 365 Support
Cloud Management
Backup Management
Security Monitoring
Managed Firewall
Managed Wi-Fi
Managed SD-WAN
IT Consulting
Project Support

We are not looking to replace your internal IT team. We act as an additional resource, helping your organization identify and evaluate providers that can fill specific gaps or support future initiatives. Cybersecurity Protect Your Network, Users and Data Cybersecurity threats continue to become more sophisticated. HSEG provides access to security providers and managed security partners that help organizations protect networks, users, endpoints, applications and data. Cybersecurity solutions may include:

Managed Security
Managed Detection & Response
Endpoint Detection & Response
Extended Detection & Response
Security Operations Center Services
Managed Firewall
Secure Access Service Edge
Zero Trust Network Access
Secure Web Gateway
Email Security
Cloud Security
Network Security
Identity & Access Management
Multi-Factor Authentication
Vulnerability Assessments
Penetration Testing
Security Awareness Training
Compliance Support

We help clients evaluate security solutions based on their existing environment, risk profile, regulatory requirements and budget. SASE & Secure Networking Combine Connectivity and Security Secure Access Service Edge — SASE — brings networking and security capabilities together into a cloud-delivered architecture. SASE solutions may combine:

SD-WAN
Secure Web Gateway
Cloud Access Security Broker
Zero Trust Network Access
Firewall as a Service
Remote User Security
Cloud Security
Network Visibility

For businesses with distributed locations, remote employees and cloud applications, SASE can provide a more centralized way to manage both networking and security. Mobility & Wireless Keep Your Workforce Connected Everywhere HSEG helps businesses evaluate wireless and mobility solutions for employees, locations, equipment and IoT devices. Solutions include:

Business Wireless Plans
Smartphone Services
Tablets
Mobile Hotspots
4G Connectivity
5G Connectivity
Wireless Backup
Fixed Wireless
Mobile Device Management
IoT Connectivity
Machine-to-Machine Connectivity

For companies with large numbers of mobile users or locations, we can also help review wireless spend and evaluate carrier options. Internet of Things — IoT Connect Devices, Equipment and Locations IoT solutions allow businesses to connect and monitor devices, equipment, vehicles and infrastructure. Potential applications include:

Asset Tracking
Fleet Tracking
Environmental Monitoring
Smart Building Technology
Remote Equipment Monitoring
Sensors
Connected Devices
Cellular IoT
Machine-to-Machine Communications
Location Tracking

HSEG can help evaluate the connectivity and technology required to support IoT deployments. Artificial Intelligence Solutions Use AI to Improve Productivity and Customer Experience Artificial intelligence is increasingly being incorporated into communications, customer service, cybersecurity and business operations. Available solutions may include:

AI Contact Center
AI Chatbots
Virtual Agents
Conversational AI
Voice Analytics
Sentiment Analysis
AI Call Summaries
AI-assisted Customer Service
Automation
Business Intelligence
Security Analytics

HSEG helps organizations evaluate AI-enabled solutions from established technology providers without being tied to a single platform. Data Center & Colocation Secure Infrastructure for Critical Systems Organizations that need reliable physical infrastructure can access data center and colocation solutions through HSEG. Services may include:

Colocation
Data Center Space
Cabinets and Cages
Power
Cross Connects
Carrier Connectivity
Cloud Connectivity
Disaster Recovery Locations
Geographic Redundancy
Edge Data Centers

We can help identify facilities based on geographic requirements, connectivity, redundancy, power availability and cost. Disaster Recovery & Backup Protect Your Business From Downtime and Data Loss Technology failures, cyber incidents and natural disasters can interrupt business operations. HSEG can help evaluate:

Cloud Backup
Data Backup
Disaster Recovery as a Service
Business Continuity
Off-Site Backup
Cloud Replication
Secondary Data Centers
Geographic Redundancy
Ransomware Recovery Solutions

The objective is to reduce downtime and help ensure critical systems and data can be recovered when needed. Telecom & Cloud Audits Are You Paying for the Right Services? Technology requirements change, but many companies continue paying for outdated services, unnecessary circuits or contracts that no longer fit their business. HSEG can conduct a review of your current telecom and technology environment. Our review may include:

Internet Circuits
Telecom Services
Voice Services
Wireless
Cloud Services
Carrier Contracts
Contract Expiration Dates
Pricing
Redundant Services
Unused Services
Network Architecture

We can then benchmark your current environment against available alternatives. Technology Expense & Vendor Management Simplify Multiple Providers and Contracts Managing multiple carriers and technology providers can consume significant internal IT resources. HSEG can help with:

Carrier Management
Provider Management
Contract Tracking
Renewal Management
Billing Reviews
Service Inventory
Pricing Reviews
Escalations
New Installations
Moves, Adds and Changes
Disconnects
Provider Comparisons

Instead of your IT team spending hours contacting multiple providers, HSEG can help serve as a single point of contact. New Location & Rollout Services Simplify Store, Office and Facility Openings Opening a new location often requires coordination between multiple carriers, vendors and internal departments. HSEG helps coordinate technology services for:

New Retail Stores
Offices
Warehouses
Medical Facilities
Restaurants
Banks
Distribution Centers
Acquisitions
Relocations

Services may include:

Internet Availability
Carrier Research
Primary Connectivity
Backup Connectivity
Voice
SD-WAN
Wireless
Network Equipment
Installation Coordination
Circuit Turn-Up
Project Management

For organizations opening multiple locations each year, HSEG can help create a repeatable rollout process. Why High Speed Energy Group? Vendor Neutral. Multiple Providers. One Resource. Technology decisions should not be limited to one carrier or one provider. High Speed Energy Group works across a broad network of technology providers, allowing us to compare multiple solutions based on:

Availability
Performance
Technology
Reliability
Support
Contract Terms
Pricing
Scalability

One Point of Contact Instead of managing separate relationships with every carrier and technology provider, HSEG can serve as a centralized resource. We help from: Initial Assessment → Provider Selection → Pricing → Contracting → Installation → Implementation → Ongoing Support Our involvement does not end when the contract is signed. We remain involved and help clients navigate carrier issues, escalations, upgrades, renewals and future projects. We Work Alongside Your IT Team HSEG is not here to replace your internal IT department or your existing technology relationships. We provide your team with additional resources, provider access and industry expertise. That can mean helping with one new internet circuit or assisting with a complete multi-location network transformation. Our job is to make the process easier. Industries We Serve Multi-Location Retail Retail organizations depend on reliable connectivity for:

Point-of-sale systems
Credit-card processing
Inventory
Wi-Fi
Voice
Security systems
Cloud applications
Customer applications

HSEG helps retailers standardize connectivity and technology across regional, national and global store portfolios. Commercial Real Estate Property owners and management companies rely on technology for building operations, property offices, tenants and smart-building systems. Solutions include:

Internet Connectivity
Building Wi-Fi
Voice
Managed Networks
Cybersecurity
IoT
Cloud Services
Backup Connectivity

Healthcare Healthcare organizations require reliable and secure connectivity across hospitals, physician offices, clinics and administrative locations. Solutions may include:

Network Connectivity
SD-WAN
Redundant Internet
Voice
UCaaS
Contact Center
Cybersecurity
Managed Services
Cloud

Financial Services Banks and financial organizations require secure, highly available networks. HSEG can assist with:

Branch Connectivity
SD-WAN
Network Redundancy
Cybersecurity
Voice
Contact Center
Cloud
Managed Services

Manufacturing & Distribution Manufacturers and distribution companies increasingly rely on cloud applications, connected equipment, warehouse systems and real-time communications. Solutions include:

Internet
Private Networks
SD-WAN
Wireless Backup
IoT
Cybersecurity
Managed Services
Voice
Cloud

Start With a Complimentary Technology Review Whether you're looking at one circuit or your entire network, HSEG can review your current technology environment and help identify opportunities to:

Reduce Costs
Improve Reliability
Increase Redundancy
Simplify Providers
Upgrade Technology
Support Growth

One Call. Multiple Providers. Better Options. Request a Complimentary IT & Telecom Review